This is a piece I first wrote for Automattic’s Design Voice blog about the future of design and marketing:
Imagine you step into your car for your morning commute, then the car starts driving itself. You realize you need to make a stop at the cell phone store, so you tell your car. You walk into the store where you’re greeted by a shiny humanoid who offers you the latest model of its product. This is NOT the future, it’s the present.
We live in the age of self-driving cars, humanoid robots that replace human sales associates in Japan, websites that design themselves, and even an AI creative director that makes come up with sticky commercial ideas. This is what the “future” supposed to be like, so…what is the future of this future?
As a marketing designer at Automattic, I think about the future quite a bit. It’s part of my job to think about how we can adapt to the ever-changing needs of our customers while communicating to them the value of our brand and products. Culture and trends evolve at the speed of light and we need to keep up.
We are challenged by our Head of Computational Design and Inclusion, John Maeda, to solve this problem with computational design thinking. In order to create an expansive amount of fresh creative work in a timely manner, we need the help of computation. Automattic is a company that is known for its engineering, how can we leverage this engineering thinking and culture in our design discipline? Here are a few ways I think we can:
Think like engineers
One way we can do it is by treating design more like engineering. Prototype our work with fast rough ideas, then iterate on it with real world user testing and continual refinements of the design. We can use tools like Abstract for Sketch to allow for an agile versioning and reviewing process. Love an idea you see? Fork it and make it your own. There’s no such thing as a perfect design anymore in this time of Snapchat and new media. People want things that are personal and new. We need to learn from our engineering counterparts to combat this.
Software as tools for creation
Software as tools for efficiency
We create software to help us be more efficient. Instead of doing the same arduous task multiple times, we can automate these tasks with our computers. We are building systems that helps us compute and automate repetitive tasks like resizing a design in multiple sizes and mediums for advertising, or localizing copywriting in various languages for our global customers. The next level is to analyze our data inputs, while making creative autonomously for our various customers with different interests, geographies, and needs. My philosophy is always to work smarter, not harder. Using computational power frees us time to focus on things that machines can’t do — like marketing and brand strategies.
I 💙 the future
I look forward to a future when we can talk to our computer and say, “Create my next comprehensive multi-channel marketing campaign for next spring.” But before that, I am enjoying this near future which we can learn from our engineering counterparts and leverage the power of computational thinking to help us create work that keeps up with the market trends.
Featured image by Automattic’s Mark Uraine, generated using Processing.